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Occupational Safety & Health Division

Crisis Management & Drill

2 Days Course

( 9.00am - 5.00pm )

Course introduction

This program is 2 - days programme specially tailored for participants who wish to enhance their understanding, knowledge & skill on the managing crisis and drill exercise for Emergency with integration of Fire Drill, Chemical Spillage, First Aid and Search & Rescue activities, etc.The Establishment of CRISIS MANAGEMENT SOP at workplace is part of ISO14001 & OHSAS18001 standard requirement. This training will help your management on the meeting the standard requirement, establish the CRISIS MANAGEMENT, CRISIS COMMUNICATION for ERP team, setting-up the procedure and understanding the risk of potential emergency at your workplace including skill of handling combine incidences such as Fire, Chemical Spill, First Aid and Search & Rescue.


Upon completion of the course, participants will be able to:

  • Determine crisis management & emergency needs
  • Prepare the Crisis Management Procedure &Plan
  • Consider other needs in Crisis Management
  • Understand the requirement of Crisis Management and equipments
  • Understand the MKN20 for crisis management
  • Determine the crisis communication & drill procedure
  • Drill activities in site and its preparation.
  • Communication to external emergencies support such as BOMBA, Rescue 911 (JPA3) and Police or ambulance.
  • Improve skill on crisis management outbreak.
  • On site drill activities observation and assessment.


  • Production/Line/Supervisor,
  • Safety Managers
  • Engineers/Executive
  • Emergency Response Team Members
  • Safety & Health Committee Members


Theory Session

  • Dynamic & highly engaging presentation
  • Interactive and fun
  • Attention-grabbing audio-visual aids, real scene photographs, video clips, multimedia presentation

Practical session

  • Hands-on experience
  • Participant centered


Certificate will be delivered to the client’s correspondence address. Without retraining, knowledge might be forgotten while skills may deteriorate rapidly when not being used / practiced. Therefore, yearly retraining is very much recommended.


Every crisis and disaster is a threat to the organization no matter what the scenarios is. Furthermore, crisis does not only limited to physical threat to the organization, but including incidents that could affect the reputation of the organization especially in the world of digital and social media, real time updates becomes a very potential threat.

Professionals, safety members and senior management need to prepare themselves in handling the crisis and aware of it as it is part of their responsibilities to lead and respond when the situation arises. To able to react efficiently towards each crisis in different scenario with a well developed crisis management plan and strategy together with establishing crisis management team will be able to avoid or minimize the damage towards the organization.

* This field is required